Dialup-PPP	Domain Parking
	Dialup-56K	Email Domain
	Dialup-ISDN	Web Space
	Shared Mail Box	Virtual Web Domain
	Dedicated-33.6K	Customer Support
	Dedicated-56K	Web Authoring

Dialup-PPP

The best way to access the Internet is through a Dialup-PPP account through Carroll-Net. It is simple to configure and flexible enough to meet the most demanding needs. It's flexibility empowers the user to access all resources on the Internet. With a Dialup-PPP account, a subscriber can surf the web, jump into real-time chat, send and receive email, and shop online all with the click of a mouse. Some of the programs that can be used with a Dialup-PPP account include (but are not limited to): Netscape, Mosaic, Eudora, IRC, FTP, Telnet, Archie and Gopher. A Dialup-PPP account from Carroll-Net includes a password protected mailbox where we store your unread email. In addition, a Dialup-PPP account includes free Personal-PPP web space for a subscriber to publish their own web pages. It also includes our standard active usage access policy. A Carroll-Net Dialup-PPP account is $18 a month, paid quarterly with a one-time setup fee of $40. There are no hourly charges. It includes 3MB a month per mailbox. Back to Top Dialup 56K Carroll-Net offers 56K dialup. This is the same service as Dialup-PPP with the additional service of access to our 56K dialup modem pool. This provides download speed of nearly twice as fast as the standard 33.6 modem pool. Carroll-Net 56K accounts are $21.95 a month paid quarterly, with a onetime setup fee of $40. Our standard active usage access policy is designed to give all users maximum access to the Internet. It states while online you must be actively using your connection. Each account has a soft limit of 120-hours a month. If you feel that you will be idle for 10-minutes or more, we ask that you hang-up and call back later. Each subscriber agrees to keep their usage below this soft limit. At present there is no charge for going over the soft limit. Carroll-Net reserves the right to deal with chronic or malicious abuses of this policy. Back to Top

Dialup-ISDN

ISDN is a digital telephone service now available from Bell Atlantic. Subscribers can use this service to access the Internet with Carroll-Net. With it, you can be online in less than 5 seconds. Once connected, you access the Internet at speeds up to 128KB. This is a 1200% increase in speed over 14.4 modems (600% increase in speed over 28.8 modems) Carroll-Net ISDN service carries with it all the benefits of Dialup-PPP, with the added benefit of quick connect times, and increased speed. In addition, ISDN accounts are given a free email-only analog dialup account. This account can be used to check your email while travelling, or when you are away from your ISDN connection. The service is offered in two different categories, 1B and 2B channels. This describes the speed of the connection. 1B channel service is 64KB, while 2B is 128KB. A 1B channel Dialup-ISDN account is $50 a month, paid quarterly, with a onetime setup fee of $60. This includes up to 120 hours a month of access. There is an additional charge of $1.50 an hour after 120 hours. A 2B channel Dialup-ISDN account is $95 a month, paid quarterly, with a onetime setup fee of $100. This includes up to 120 hours a month of access. There is an additional charge of $2.50 an hour after 120 hours. Please ask us about our attractive pricing for dedicated connection ISDN service. Back to Top

Shared Mailbox

Carroll-Net offers shared mailboxes for PPP subscribers. Many subscribers give these accounts to family and close friends to include them on the Internet. With it, a family member can have their own email address which is visible to the entire Internet community. We will manage up to five additional mailboxes on one PPP account. Each mailbox has it's own password so sharers have privacy. In addition, shared mailboxes have their own private login id. This gives mailbox subscribers the ability to be logged into their account for email, while the main PPP account holder is using the service elsewhere. Shared mailboxes cost $5 a month per mailbox paid quarterly. The responsibility for shared mailboxes is that of the PPP account holder. Back to Top

Dedicated-33.6K

For those companies who need to be online 24x7 (24-hours/day, 7-days/week), we offer Dedicated-PPP accounts. Dedicated-33.6K provides the benefits of leased line facilities, with the cost advantages of dial-up access. With Dedicated-33.6, we install a phone line and modem at our facility, that is strictly for your use. Your access is provided via a 33.6 V.34+ dial-up modem. The connection is PPP. You can use this line as often, and for as long as you want. The subscription for Dedicated-33.6 is $140/month. There is a one-time setup fee of $300. Back to Top Dedicated-56K The subscription for Dedicated-56K is $200/month. There is a one-time setup fee of $375. You are required to provide communications equipment and lines at your facility necessary to utilize this access. You are also required to pay any communications costs assessed by your local telco for placing these dial-up calls. Back to Top

Domain Parking

Carroll-Net will register a domain of your choice with the Internet. This registration reserves a name on your behalf. Some people wish this done in advance of being prepared to use it. By doing it early, you are guaranteed that no one else may reserve this name (and thus avoid domain kidnapping). Domain Registration costs $50 a year, with a one time registration fee of $60. Note: Email Domain and Virtual Domain accounts include this service (this charge does not apply). This account is only for those people that wish domains registered, but have no immediate plans for their use. The InterNIC, the central database authority on the Internet, will also charge a customer who requests a domain to be registered. Their charge is $50 a year with the requirement that customers pre-pay for 2 years in advance. They will bill the domain customer directly. Back to Top

Email Domain

For many people, email is the most important application of the Internet. The ability to send and receive mail, to anyone, anywhere, virtually instantly becomes part of their everyday life. Many users feel email is so essential, that they wish to have their own unique domain. A domain provides them with a distinct identity that is separate from the domain of their Internet Access Provider. With an Email Domain from Carroll-Net, we register your domain name with the Internet. We then act as an intermediate post-office for your email. We store any email sent to your domain, and deliver it to you when you dial-in. We also handle delivering any outgoing email you might have. For example, say you have a company called Widget Manufacturing. You might decide to register the name widget.com. The Internet would view widget.com as a valid domain name for email. Email could then be addressed to user@widget.com. Since Carroll-Net will manage the domain, you can have as many users under your domain as you want. Once the mail is delivered to your network, a program on your site can separate the individual mail messages, and place them into the users' mailboxes. For example, if you registered widget.com, others could then send email to john@widget.com, info@widget.com, tech_support@widget.com, sales@widget.com, etc. Carroll-Net can provide you with an Business Email Domain for $25/month, with a one-time setup fee of $60, or a Personal Email Domain for $10/month with a one-time setup fee of $60. There is NO LIMIT to the number of users that can share this domain. We do have a maximum combined mailbox size of 10MB a month for business accounts, and 4MB a month for personal accounts. Additional storage can be purchased for $5 a MB per month. Note: An Email Domain requires a PPP connection to the Internet. The InterNIC, the central database authority on the Internet, will also charge a customer who requests a domain to be registered. Their charge is $50 a year with the requirement that customers pre-pay for 2 years in advance. They will bill the domain customer directly. Back to Top

Web Space

Carroll-Net will supply you with the capability to publish your own web pages. These published pages will be available to the entire global Internet community, 24 hours a day, 7 days a week. This is an extremely powerful technique for establishing a presence on the Internet. It continues to be active, even when you are not online. A web page is a link in the global world wide web (WWW). This page, can be a mixture of text and graphics, with links to other sub-pages, or even to other sites. With it, you can run interest groups, publish daily reports, announce events, state your opinions, or whatever you can imagine... Businesses have a special opportunity with our web page offering, because Carroll-Net's market is New Jersey. We are focused on expanding our leadership in this area. We believe that this creates an excellent opportunity for entrepreneurs trying to reach this large, diverse market. Businesses can use web pages as a medium for communicating with existing customers, or discovering new markets. Pricing Matrix for Web Pages as of 7/01/98 (all numbers are based on monthly calculations)

 

	Personal-PPP	Individuals	Businesses
Storage Allowance	2 MB	5 MB	10 MB
Add. Storage	N/A	$5/MB	$5/MB
Monthly Traffic	15 MB	50 MB	100 MB
One-time Setup (*)	$ 0	$25	$60
Monthly Fee	$ 0	$12	$35

 

Personal-PPP is designed to give every Carroll-Net PPP subscriber access to their own personal web space. Each Personal-PPP account is limited to 2 MB a space (on an absolute basis). They receive no hit-reports, and are restricted to 15 MB a month of traffic. Business Web Space accounts are a premium service. They include daily and monthly hit-reports, and have enhanced monthly traffic allowances. (*)The customer is responsible for developing and maintaining their own web pages. Each Business Web and Individual web will be assigned a URL of the form        http://<cnet-svr>.carroll.com/userid Personal Web space will be assigned a URL of the form        http://<cnet-svr>.carroll.com/p/userid The default userid will be your login name. If you wish, this can be an alias, or a company name. Back to Top

Virtual Web Domain

Carroll-Net offers Virtual Domains as an add-on service to web customers. With a Virtual Domain, we register a domain name on your behalf with the Internet. We then allocate a Static-IP address out of our address space, and assign it to your web space on our web server. This account creates the impression to the Internet, that you have your own web site. For example, say you had a registered domain widget.com. We would create a URL for your web space of the form: http://www.widget.com This creates a very professional and Internet savvy image for your web pages. Other users who visit your page believe they are accessing your private resources on the Internet. Also, since you own the domain, you now have an Internet portable identity. The additional cost for a Virtual Web Domain account is $50 a year, with a one-time setup fee of $60. If you also subscribe for Business Email Domain, this service is reduced to $25 a year with a one-time setup of $40. Note: This service is not available for Personal-PPP web space accounts. The InterNIC, the central database authority on the Internet, will also charge a customer who requests a domain to be registered. Their charge is $50 a year with the requirement that customers pre-pay for 2 years in advance. They will bill the domain customer directly. Back to Top

Web Authoring

Carroll-Net is skilled at providing customers with their own Internet presence. From access to web page creation to web programming. Carroll-Net’s web designers can create dynamic home pages that will give you total exposure to the entire Internet community. Give us a call, and we will show you how to make it all work. Or, please click on the link and get more information about Carroll Net Business Web Services. Back to Top

Customer Support

With the proliferation of inexpensive computers, and the decrease in communications costs as a result of telco deregulations, many more people are finding their way onto the Internet than ever before. These changes require Internet Access Providers to be more alert to the needs of new users. As users find new and exciting ways to use this new medium, they find they have a critical need for skilled support and advice. At Carroll-Net, we believe Customer Support is our most important business. Carroll-Net offers subscribers a comprehensive online support system. We make ourselves available to answer a wide array of questions, ranging from configuration, to information location techniques. This support is included as part of your subscription. You can access our support services three ways. The first is through online email. Many find this to be the most convenient, and expedient way to get questions answered. Our company policy, is that email be replied to within 1-hour, during the period from 9am - 9pm Monday - Friday. You can access this support by emailing us at staff@carroll.com The second form of support is via our web page system. You can find the answers to many common questions by clicking here for Customer Support Our third form of technical support is our voice line. We ask that those subscribers who are experiencing difficulties using email, contact us at 201-488-1332. Our voice support hours are from 9am-9pm, Monday-Friday, and from 11am-6pm, Saturday. Back to Top

Carroll-Net, Inc.
905 Main Street
Hackensack, New Jersey 07601
(201) 488-1332, (201) 488-1093
Email our staff info@carroll.com

Copyright, Carroll-Net, Inc. 2000