Carroll-Net, Inc.
905 Main Street
Hackensack, New Jersey 07601

Release Date: June 22, 2000
Media Contact: Caryl Bixon (201) 796-7788

caryl@caryl.com

MH&W INTERNATIONAL CORP. RETAINS CARROLL-NET AS APPLICATION SERVICE PROVIDER

Carroll-Net, a full-service Internet company based in Hackensack, New Jersey, has been retained as an Application Service Provider (ASP) for MH&W International Corp. of Mahwah, New Jersey. One of New Jersey’s first ASPs, Carroll-Net functions similar to a traditional service bureau that manages and delivers its clients’ enterprise data and applications across a wide area network. In addition, MH&W has instant access to its data from anywhere via the Internet.

MH&W is a well-established international distributor of ferrite cores, which are electrical components primarily used in the manufacturing of power supplies and other equipment. “We had outgrown our existing IT infrastructure and wanted an updated set of business tools to help us operate more efficiently and competitively,” said John Iozzia, MH&W’s IT manager. “Contracting with an ASP was the logical choice for us, eliminating the high costs, lengthy implementation and steep learning curve involved in upgrading our systems in-house.”

Following a comprehensive needs analysis, Carroll-Net rolled MH&W’s existing data into the Carroll-Net data center, and provided the necessary hardware to enable MH&W to access its information as well as updated software applications through the Internet. Within 30 days, MH&W was up and running with the most current system available.

“For a mid-size organization, the ASP arrangement provides immeasurable benefits,” Iozzia noted. “We now have the same tools as the big corporations which will enable us to take our company to a new level. In addition, we have eliminated the task of maintaining hardware and replacing it every 18 months. And our costs are known because we pay only for what we need on a subscription basis.”

The switch also has allowed MH&W’s warehouse facilities in New York, California and Texas, along with its affiliate office – MH&W International (Canada) Ltd. – to access company data. “Integration has been a long-term goal, however the expenditures involved in installing telecom lines, hardware and networking presented a significant obstacle,” Iozzia said. “Now all of our offices can connect over the Internet as we do from our headquarters location.”

According to Jim Carroll, president of Carroll-Net, ASP is the next logical step in the continuing evolution of the IT service providers industry. “An ASP is the all-encompassing model for the integration and usage of Internet, Intranet and Extranet,” he explained. “Customers like MH&W have access anywhere, anytime to their information, while we ensure data integrity and help them to transform and grow their businesses using e-commerce.”  

A LONG-TERM RELATIONSHIP

MH&W has utilized Carroll-Net for Internet access and email services for more than five years. This long-term relationship was key in its decision to retain the company as its ASP, according to Iozzia.

“We knew that we would rely heavily on our ASP, and dependability was a critical component in our decision-making process,” he said. “From past experience, we know that Carroll-Net has the capabilities, personnel and track record to manage our needs. The company invested the time to truly understand our business and has provided solutions as well as services. In fact, after analyzing our operations, Carroll-Net helped us to streamline our accounting and inventory procedures by eliminating several awkward work-arounds.”

Founded in 1994, Carroll-Net is a premier Internet company providing total Internet and Intranet solutions. In addition to ASP, this includes Internet access, message services, business web services, e-commerce capabilities and developments, and web design services. Carroll-Net is a unique Internet company in that the firm has been profitable since its inception.

Carroll-Net services approximately 3,000 customers primarily in the New Jersey/New York metropolitan area, including 1,000 commercial customers involved in diverse industries. Carroll-Net’s client niche is companies ranging from 50 to 500 users, but the firm’s customers are as large as 5,000 employees with operations worldwide. The company continues to expand its client base and services to meet the dynamic demands of today’s business environment.