BILLING PERIOD

All services provided by Carroll-Net are invoiced 14 days in advance of your account expiration date. Credit card payments are automatically processed 7 days prior to your account expiration date.   Carroll-Net reserves the right to terminate or discontinue service at any time due to delinquent balances. 

All accounts automatically renew at the end of their term unless Carroll-Net is notified 30 days before the end of the account term.  Valid notification means are email, fax or postal mail. 

BILLING INQUERIES 

Please address all requests regarding billing to accounting@carroll.com. You may also contact the billing department by phone at 1-201-488-1332.  Cancellations requests must be received either by fax 201-488-1093, or by postal mail.

CANCELLATION POLICY 

All service fees are non-refundable.  In the event you choose to close your account prior to the account expiration date, the cancellation will take effect as of the day of expiration.

Termination of service does not nullify payment amounts incurred prior to termination.  Subscriber is still obligated to pay any and all monthly fees until termination of the contract is finalized.