Home
Mission Statement
Press Release
Case Studies
Contact Us

BUSINESS CENTER
ASP Services
Business Web Services
Business Email
Internet Access
SoHo
Partner Programs

HOME CENTER
Internet Access
Residential Services
Customer Support
Download

WEBLINKS

JOIN OUR TEAM


 

OverviewContact Us
ServicesServicesFAQsSupport

 
How are we notified when new mail arrives?

Your Message Server will come pre-configured to check for new Internet E-Mail once every 30-minutes. If new E-Mail arrives addressed to you, it will be downloaded and put into your personal mailbox. Your mail client will then alert you (either visually or audibly) that you have new mail.

Back to FAQs

How can I know mail I sent was received?
At present, there is no Internet standard for notifying the sender that an E-Mail message has been received by the recipient. You will however be notified if the message could not be delivered. The Server will re-attempt delivery for up to 5 days. If the message could not be delivered in that time, your will receive your message back with an explanation as to why the message did not go through.

Back to FAQs

How long does it take for E-Mail to be delivered?

There is no way to know in advance exactly how long an E-Mail message will take to be delivered through the Internet. A message on it's journey through the net may be relayed by several servers. Each of these servers may in turn add delay. Some of these server may even be temporarily offline, causing further delays.

The typical case however is for a message to be delivered within a few seconds of sending it.

Back to FAQs

I am not a local call to Carroll-Net. Can I still use the Message Server?

The Carroll-Net Message Server will work with any dialup PPP account anywhere in the world. Once the server connects to the Internet, it will come through the net to the Carroll-Net servers to retrieve it's E-Mail.

If you are not a local call to Carroll-Net, you can use any local Internet Service Provider to provide access to the Internet.

Back to FAQs 

Carroll-Net, Inc.
905 Main Street
Hackensack, New Jersey 07601
(201) 488-1332, (201) 488-1093
Email our staff info@carroll.com

Copyright, Carroll-Net, Inc. 2000