Home
Mission Statement
Press Release
Case Studies
Contact Us

BUSINESS CENTER
ASP Services
Business Web Services
Business Email
Internet Access
SoHo
Partner Programs

HOME CENTER
Internet Access
Residential Services
Customer Support
Download

WEBLINKS

JOIN OUR TEAM


 

OverviewContact Us
ServicesServicesFAQsSupport

 

What software can we run on our workstations to send and receive E-Mail?

The Message Server is a standards based Internet mail server. It will handle E-Mail from any software that uses POP3/SMTP. The list of supported clients is quite large with most vendors either offering support now, or have announced future support. Here is a partial list of mail clients:

  • Eudora Lite

  • Eudora Pro

  • Microsoft Outlook

  • Microsoft Outlook Express

  • Microsoft Exchange

  • Microsoft Mail

  • Netscape Mail

  • Pegasus

  • CC-Mail (version 8 and above)

If your client is not listed here, please contact your software vendor to ask them when they plan to support Internet standards.

In the meantime, Carroll-Net can supply you with a licensed copy of Eudora Lite. Please contact our support staff at staff@message-server.com to request your free software. Please be sure to specify either diskette or CD-ROM. Include what type of computer and what operating system you are using.

Back to FAQs

What will I have to change on my workstations to use the Message Server?

The Message Server requires TCP/IP services to be installed on each computer that wants to send and receive E-Mail. If your workstation is not already configured to use TCP/IP, this will need to be added to your existing protocol stack.

Carroll-Net will provide your company with complete step-by-step instructions on how to configure TCP/IP services on your workstations. We will also provide with detailed worksheets to make the implementation steps smooth.

Back to FAQs

What Operating Systems are compatible with the Message Server?

All Operating Systems.

We know it is a sweeping statement, but we have yet to find an OS that does not work with the Message Server. Really the key to compatiblitiy is that the Message Server is Internet standards based. As long as there is a TCP/IP protocol stack available on your computer platform, you can be assured your systems will be compatible.

Here is a partial list of known compatible Operating Systems:

  • Windows 3.11, WFWG, Windows 95, Windows 98, Windows NT

  • MacOS 7.6.1 and above

  • OS/2 Warp

  • All flavors of Unix

  • DOS

Back to FAQs

Is the Message Server compatible with our Novell network?

The Message Server is 100% compatible with a Novell network. It also does not require any changes or re-configurations on the Novell server. You can continue to use Novell for local file and printer sharing services without any interruption to operation. Installation does not require taking down or interfering with the Novell server.

Back to FAQs

Is the Message Server compatible with our NT network?

The Message Server is 100% compatible with an NT server. It also does not require any changes or re-configurations on the NT server. You can continue to use NT for local file and printer sharing services without any interruption to operation. Installation does not require taking down or interfering with the NT server.

Back to FAQs

Can I use my existing server and just add the Carroll-Net software?

The concept of the Carroll-Net Message Server is that of a complete turn-key solution. As you probably already know, solutions based on providing software are rarely plug-and-play, certainly not those based on complex server software packages like network email.

To solve the problems normally associated with installing software and solving software and hardware problems, we have developed a complete Message Server (sometimes referred to as an E-Mail appliance). Like a home based appliance, the device comes ready to use right out of the box.

This approach completely avoids the hassles normally associated with setting up a server, not to mention the overwhelming cost of maintenance and ownership this sort of responsibility bears.

Back to FAQs

Is the Message Server compatible with our Apple computers?

The Message Server is completely compatible with Apple computers that use the MacOS system 7.5.3 and higher.

The Message Server does require that there be one Windows95 computer available somewhere within your network. This is used to run the Carroll-Net management software.

If you do not have a Windows95 computer to use for this purpose, you can get around the problem, by having Carroll-Net perform the management for you.

Back to FAQs

We have a Lotus mail server. Why would we need a Carroll-Net Message Server?

Lotus does not support dialup Internet accounts for sending and receiving Internet mail. This means if you want to get the benefits of Internet E-Mail through your Lotus server, you would need to have a dedicated Internet connection.

The Carroll-Net Message Server can act as an E-Mail gateway to your Lotus server. This would give your company the flexibility to use an inexpensive dialup Internet account for sending and receiving all company mail.

Back to FAQs

Is the Carroll-Net Message Server compatible with our 10Base2 network?

The Carroll-Net Message Server comes equipped with a 10/100 BaseT ethernet card interface and is compatible with a 10 Base2 network.

Back to FAQs

Is the Carroll-Net Message Server compatible with our 100BaseT network?

The Carroll-Net Message Server comes equipped with a 10/100 BaseT ethernet card interface and is compatible with a 100 BaseT network.

Is the Carroll-Net Message Server compatible with our Token Ring network?

The Message Server will work in a Token Ring environment, if there is a machine on your network that can route between Ethernet and Token Ring. For example, Novell machines can support dual network cards, and with the correct software installed can route packets from one interface to the other.

If you do not have a Novell network, Carroll-Net can provide you with an optional Token Ring to Ethernet bridge. The specifics of the solution will depend upon how your network is configred. Please send email for staff@message-server.com for more details.

We use Unix throughout our network. Can we use the Carroll-Net Message Server?

The Message Server is 100% compatible with Unix systems

 

Carroll-Net, Inc.
905 Main Street
Hackensack, New Jersey 07601
(201) 488-1332, (201) 488-1093
Email our staff info@carroll.com

Copyright, Carroll-Net, Inc. 2000